Retail Management Systems Software
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Compare the Top Retail Management Systems Software of 2021
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Retail Management Systems Software Guide
Retail management system software provides retail store owners with a platform that enables the management of clients and customers, employees, financial operations, and inventory. Compare the best Retail Management Systems software currently available using the table below.
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1
PDQ POS
PDQ Signature Systems
For 34+ years, we've been the fastest & easiest POS available--and we are the top rated POS for restaurants, retail & casinos. From independent single stores to nationwide franchises/chains, our highly scalable system has been proven to elevate sales, increase ticket amounts, save costs (including labor) & decrease the daily effort involved to manage your business. All-in-One & Tablet POS. Self-Serve Kiosks. Natively integrated online ordering and rewards. Natively integrated enterprise reporting. Natively integrated Delivery Toolkit mobile app. Integrated digital menu boards & text-overlay camera systems. Seamless integration to most 3rd party platforms. RESTful APIs with full documentation. Integrated data and cyber security platform, with full PCI compliance. 24x7x365 live domestic, in-house Help Desk. Full menu management. Comprehensive delivery management. Contactless functionality. Industry-leading warranty. Get a-cost business consultation & POS demo today!
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2
priceintelligence
Price Intelligence
The priceintelligence software is one of the leading Pricing Optimization and Retail Management Systems for determining current market data and price optimization and offers comprehensive services in the field of pricing. A strong focus on technology and innovation as well as proximity to our customers enable us to drive our growth. Whether you are a retailer aiming to increase your sales and profits or a manufacturer seeking to keep your prices stable, priceintelligence provides you with the market information you need. Many customers, including well-known retailers and manufacturers, place their trust in us. With priceintelligence, we meet your expectations for reliability, data quality and security – no matter how high they are. Discover the benefits or priceintelligence with a free, customized 30-45 minutes online demo.
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3
Bullseye Store Locator
Bullseye Locations
Bullseye is the visionary store and dealer locator platform that wins more customers. Beyond just a standard locator, Bullseye enables companies to engage customers with local content, increase lead capture, drive traffic, and improve relationships with dealers, agents, and other partners. With SEO-friendly landing pages, automated real-time lead management, and more, Bullseye is the locator that partners love. Easily integrate partner pages on your website to showcase their work with your products, build trust with customers, and turn your ordinary locator into a lead generating machine. With 20 years of experience, Bullseye includes all the features you'd expect from a modern locator: user-friendly search interfaces, a robust API, in-depth reporting, 3rd-party integrations, and extensive tools to manage locations, users, categories, and custom data fields. It's a comprehensive solution to manage all your location data and drive customers to stores, dealers, agents, and more.
Starting Price: $45.00/month -
4
Runit RealTime Cloud
Runit Systems
Established in 1992 in NYC, Runit is THE cloud-based Retail Management and Point of Sale (POS) system for high-end apparel, footwear, sporting goods and gift retail chains. Combining a flexible platform with highly personalized 24x7 service, we will enable you to integrate processes across your stores, warehouses, websites and third party online channels. Whether your chain is comprised of three stores, fifty stores or more, Runit RealTime Cloud will adapt with you as it helps you streamline ordering, distribution, customer experience, payments and e-commerce integration. Runit RealTime Cloud is available for PC, Mac and iPad, giving you plenty of options to leverage hardware you already have. Available on an affordable month-to-month subscription basis (which includes all support), our depth of experience and flexible platform is well within reach, even when budgets are tight. We do not require long-term commitments or hefty upfronts. Request a customized demo today!
Starting Price: $198.00/month -
5
Lightspeed POS
Lightspeed
Lightspeed provides cloud-based point of sale solutions for retail and restaurant businesses through two primary products: Lightspeed Retail and Lightspeed Restaurant. Lightspeed Retail includes features like complete inventory management, sales and data analysis, payments, customer management and more. To sell online, Lightspeed Retail seamlessly integrates with Lightspeed eCom and with all your data on the cloud, you can access your business from anywhere, on any device. Note that the iOS app version has been tailored to use on iPad. Lightspeed Restaurant is a POS system built for full service, quick service, bars, cafes and hotel restaurants to manage front and back-of-house, from menu management and reporting to tableside ordering and flexible payment processing. As a cloud-based POS, the backend manager can be accessed on any device that supports a web browser, but the restaurant point of sale app must be used on an iOS device.
Starting Price: $69.00/month -
6
7shifts
7shifts
7shifts empowers restaurants of all sizes to trim labor costs, retain staff, and stay labor compliant with robust scheduling, communication, compliance, and engagement tools. 7shifts helps managers save 5 hours/week on scheduling, minimize call & text chaos with streamlined communication, manage staff on-the-go with free mobile apps, and trim labor costs up to 3% by integrating their POS. Join 300,000+ restaurant pros using 7shifts to simplify their life. 7shifts is designed to simplify labor management, one shift at a time. Start your free 14-day trial today!
Starting Price: $17.99/month -
7
Onfleet
Onfleet
Onfleet's modern, delightful delivery management software makes it easy for businesses to manage and analyze their last mile deliveries. Onfleet includes intuitive smartphone apps for drivers, a real-time web dashboard for dispatchers, and automated SMS notifications and driver tracking for your customers. Our API allows for integration into online ordering and other systems. Our software has powered millions of deliveries in 60+ countries around the world. Start your free trial today!
Starting Price: $149/mo -
8
HelmBot
HelmBot
Appointment scheduling, point-of-sale, staff management, marketing automation, and a whole lot more. HelmBot is like having 10 different software systems, all in one, and our customers love how simple it is.
Starting Price: $95 per month -
9
NetSuite
NetSuite
One unified business management suite, encompassing ERP/Financials, CRM and ecommerce for more than 20,000 customers. Adaptability has never been more important. We give you the visibility and control to make the right decisions, now. Scale up, spin off, adopt new business models, NetSuite’s flexibility lets you do it all, quickly and easily. With every NetSuite upgrade, your configurations and customization migrate seamlessly. Your core business system now becomes your customer-facing commerce system with a customizable, customer-specific, pixel perfect experience. Real-time analytics is the NetSuite user interface. Users know what they should be doing and how they’re helping the business, with vital business data displayed from right within the system.
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10
Odoo
Odoo
Odoo is a fully integrated, customizable, open-source software packed with hundreds of expertly designed business applications. Odoo’s intuitive database is able to meet a majority of business needs, such as: CRM, Sales, Project, Manufacturing, Inventory, and Accounting, just to name a few. Odoo is an all-in-one software solution designed to meet the needs of companies, regardless of their size (or budget). The unbeatable, seamless nature of Odoo helps businesses become more efficient by reducing redundant manual processes, which helps companies save countless hours of labor. Every module is interconnected to provide a fully-integrated experience from app to app, and users can automate many processes that would’ve otherwise required manual inputs into multiple applications. Odoo keeps all business functions in one place, allowing teams to collaborate with other departments from one unified platform in the most efficient way possible.
Starting Price: $12.00/month/user -
11
HungerRush
HungerRush
HungerRush helps restaurants compete in the toughest business on earth. We offer a fully integrated restaurant management system that’s easy to use and can be configured to engage your guests better, streamline your operations, master your own marketing, or all of the above. Want to offer online ordering? It’s built in. Want to get the latest performance data on your operations and marketing? No problem. Want to make customers for life by creating personalized experiences you know they’ll love? Order up. And since our system is backed by a dedicated and US-based support team, you’ll always be ready for the rush.
Starting Price: Available upon request -
12
AIMS360
AIMS 360
AIMS360 apparel software is the most popular ERP for the fashion industry. The fashion software features cover the entire fashion business process including production, material and finished goods purchasing, omni-channel order taking, order processing, shipping, invoicing, accounts receivable, and more. Get a demo of AIMS360’s 100+ apparel software features & integrations. Our most popular integrations like Shopify, JOOR, NuOrder, EDI, Factoring, etc. don't require middlewear or third parties.
Starting Price: $99/month/user -
13
Mar-Kov
Mar-Kov Computer Systems
Mar-Kov is a leading provider of cost-effective software solutions for the pharmaceutical, chemical, cosmetics, flavors and fragrance, paints and coatings, and food industries. Delivering robust traceability solutions for process, batch, and formulation-based manufacturers, Mar-Kov helps businesses automate daily routine processes and streamline their operations while adhering to requirements of the HACCP, FDA, and other regulatory requirements. The solution also promotes paperless inventory by leveraging an electronic batch recording system.
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14
ResNexus
ResNexus
Whether you're campground, bed and breakfast, boutique hotel, lodge, vacation rental or other property owner, ResNexus is designed to make managing your business easy. With our easy-to-use website and business management software you spend less time worrying and more time doing the things you love. ResNexus does more for far less money by providing the following services: 1. Professional Website: ADA compliant and SEO optimized 2. Online Bookings & Property Management 3. Text Messaging: Improve your reviews and save time contacting guests 4. Marketing Channels: Google Ads, Expedia, Booking.com, Airbnb, VRBO, TripAdvisor 5. Automatic email Marketing 6. Built-in Point-of-Sale 7. Wifi Door Locks 8. Credit Card Processing 9. and much more! ResNexus quickly gets your business up and running with free setup, data import, and industry leading customer support! Come see for yourself how ResNexus can reduce your business costs by thousands of dollars!
Starting Price: $53/month -
15
Fixably
Fixably
Software to fix hardware. Fixably is an integrated software solution that allows repair technicians to manage repairs more efficiently so they can spend more time fixing their customers problems. Give your business complete performance and financial control. Automate 80% of process work, so you can focus on the fix. Data management. Every technician works with the knowledge of 1,000,000+ repairs. Customer experience. Smooth end to end experience with integrated customer communication. Key Features. GSX Integration. Fixably integrates directly toward Apple's own GSX, thus removing the need to access GSX continuously and swap between several programs. Create repairs, order parts, find and read articles, get clear instructions for compTIA's, for instance, assistance in knowing if diagnostics need to be run or not. All this, straight from the Fixably interface.
Starting Price: $169/month -
16
Toast POS
Toast
Toast POS is a flexible system built exclusively for restaurants and the food service industry. Offering tools like online ordering, delivery, takeout, mobile app ordering, contactless payments, and e-gift card purchasing, this solution is designed to help restaurant operators adapt fast and take control of changing industry trends and guest expectations. As a safe and secure cloud-based platform, Toast POS includes new feature updates while allowing users to access restaurant data from anywhere, on any mobile device. Its powerful reporting and analytics suite allows restaurant management to identify opportunities for saving on costs, highlight best-selling menu items, and much more.
Starting Price: $69.00/month -
17
DispatchTrack
DispatchTrack
Achieve unprecedented efficiency and visibility across the most critical part of the supply chain. DispatchTrack's innovative cloud-based software empowers companies to seamlessly manage last mile logistics while delivering a significantly improved customer experience.
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18
Shop Methods
MCi Methods
Shop Methods is a modern cloud based shop management system. It streamlines the flow of information from your shop to your customers and employees. Increase productivity while keeping your customers happy. Boost your efficiency with simplified estimate and invoice creation, work anywhere with our cloud apps, text-2-pay for customer payment from their phone, integration with Quick Books, PayPal, Payment Processors, Labor times, Part Vendors, and many more! Give us a call!
Starting Price: $89.00/month -
19
Publitas
Publitas.com
Publitas combines a powerful platform + strategic partnership to deliver online content solutions for today's retail landscape. Allow your customers to discover and be inspired by publishing catalogs online. Over 1600 leading retailers such as IKEA, Aldi, Carrefour, and Staples use Publitas. Shoppers can browse your products from any device at any time, receive personalized dynamic catalogs, and can shop directly from the publication.
Starting Price: $29 per month -
20
Repsly
Repsly
Repsly’s retail execution platform empowers CPG field teams to improve field sales performance, merchandising execution, and promotion compliance by connecting them with the data and tools they need to work more intelligently in their accounts. Repsly’s configurable platform equips field teams with solutions for scheduling, ordering, data collection, time and mileage tracking, sales performance reporting, and more. But what makes us truly unique is our approach to data: The Repsly platform combines data on shelf-level execution, team activity, and sales velocity to help field teams make smarter decisions that maximize their impact. Informed by over a decade of experience helping CPG teams drive smarter execution in the field, today Repsly users complete more than 5 million in-store activities every month in 80 countries around the world.
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21
ServingIntel
ServingIntel
ServingIntel is a hospitality technology company that creates point-of-sale and revenue-generating solutions serving a variety of hospitality industries, including restaurants, country clubs, hospitals, and senior living communities. Providing complete software, mobile hardware, and business intelligence software. ServingIntel increases revenue and profit in foodservice operations while enhancing service and quality levels for the guests. ServingIntel helps you overcome headaches so you have a well-run operation that delivers a consistent guest experience every time.
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22
CommentSold
CommentSold
CommentSold is the #1 comment selling platform and complete e-commerce solution powering 4K+ online retailers. With CommentSold, retailers post images, videos, and live videos on Facebook and Instagram, and shoppers comment “sold� to purchase items. Behind the scenes, we are a full e-commerce stack for small businesses, providing social selling tools, personalized websites, white-labeled mobile apps, and a complete backend for intake, inventory management, and shipping/fulfillment.
Starting Price: $49.00/month -
23
Prisync
Prisync
Prisync is a price tracking and dynamic pricing tool that helps online sellers of all sizes boost sales and improve profitability at the same time. Prisync users monitor competitors, reveal their pricing strategies, and build counter-strategies without spending hours on data gathering and analysis. It gives them the flexibility they need in the very dynamic e-commerce environment, at an affordable price. Pricing is a powerful tool, especially in competitive markets like e-commerce. Prisync aims to help online sellers leverage data-driven pricing strategies that’ll help them compete with any competitors, big or small. Our easy setup and 24/7 live support allows our customers to benefit from our tool immediately.
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24
Accelevents
Accelevents
Accelevents is a powerful but affordable all-in-one virtual event platform known for their ease of use, impressive feature stack, and 24/7 live support. The platform offers robust virtual event hosting features including ticketing/registration, live chat & polling, virtual exhibitor booths, A.I. powered networking, gamification, and more. Event organizers can live stream to the main stage or break out session using either a built-in steaming studio, or integrate with an outside streaming platform. Whether hosting an event for 100 people or 100,000+ Accelevents will allow you to create a virtual, in-person or hybrid experience that your attendees remember. The virtual lobby allows attendees to access a newsfeed bulletin, a dynamic agenda, or even shop in your store. Accelevents understands the value of an event sponsorship, so they’ve developed a suite of ad placements & interactive tools that set the stage for dynamic sponsorship packages.
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25
Esper
Esper
Before Esper, organizations would rely on outdated solutions such as Mobile Device Management (MDM) to manage their device fleets. However, these solutions were not designed to handle single-purpose Android device use cases, which meant that companies were potentially exposing themselves to an increased security risk, high operational overhead, and poor customer experiences. Esper goes beyond traditional MDM with an end-to-end solution for single-purpose Android devices, helping you configure, deploy, and manage your entire device fleet. Esper is the first solution to combine custom OS, enhanced firmware, a complete Android DevOps toolchain, and endpoint detection and response into one offering. Getting started is easy - simply sign up for our starter plan and provision a device to start experiencing the power of our platform.
Starting Price: Free forever for up to 100 devices
Buyers Guide to RMS Software
It’s an excellent time to be in retail, especially from a technology standpoint. A variety of point-of-sale (POS) systems have transformed into complete retail management systems. With the many features that are offered, it would make better sense to call today’s POS system a “retail management system” instead.
When you’re looking for retail management software, what kinds of important features should you look for? What if you would like some additional options including cloud-based deployment or something for mobile devices like smartphones? There are a lot of decisions. This article below will be able to answer all of your questions so you will be able to make the decision that works best for your business.
RMS Software Offers More Than Just Point of Sale
It’s more important than ever to have retail software that does more than just receive payments from customers and act as a point of sale tool. Customers have a lot more buying options today than they did many years ago. In a retail market that’s increasingly competitive, you want tools that will not only help you anticipate but meet overall customer demand and be able to process transactions conveniently and easily.
Retail management software will help retailers answer a lot of very important challenges to their business including how relationships with suppliers can be managed to get better partnership and pricing terms, how products can be effectively managed to guarantee maximum profits, how administrative tasks can be improved and streamlined to lower the cost of overhead, how customer information can be tapped into and collected in order to build customer satisfaction, increase sales, and meet customer demands, and how the speed and convenience of purchase transactions be improved.
Common Features of RMS
There are many important features that most retail management systems offer. While the scope and complexity of these features might vary between software programs, your retail management system should include five main features:
- Point-of-sale/transaction automation - This feature processes payments and automates assigned prices to items at the checkout. This reduces human error from cashiers. It also accordingly adjusts inventory levels.
- Inventory management - Inventory management tracks the levels of your inventory and makes adjustments in real-time to products as they are purchased. Retailers can be alerted when stock runs low, allowing for more detailed and efficient inventory organization. To locate trends, reports are offered on inventory movement.
- Reporting and analytics - This is another important feature that analyzes and records business performance and sales data and turns it into easy-to-understand dashboards and reports. It also incorporates other expenses including inventory figures to provide a precise snapshot of opportunities or revenue leaks.
- Retail customer service relationship management, or CRM - This feature set stores purchase history and customer information. It allows retailers to track preferred items that are marketable to customers, key dates including anniversaries and birthdays, and contact information.
- Employee management - Employee management completes complex tasks like shift scheduling and provides the ability to clock an employee in or out. It keeps track of how many hours each employee works for payroll and assigns sales commissions.
These features should be more than enough to get a business going if you are a single-store retailer.
If you’re a retail store with more than one physical location or have an online store, you might want to purchase some extra features for your retail management system:
- Merchandise management - This feature enables the organization and in-depth structure of inventory management that’s typically broken down into stock keeping units (aka SKUs). To pinpoint purchasing trends, it provides analytics and interacts between stores to create a master merchandise warehouse.
- Warehouse management - Warehouse management automates the management, tracking, and location of inventory and includes capabilities such as invoice management, order receiving, and a locating/positioning system for products.
- Business intelligence - Business intelligence is similar to analytics and retail reporting for a POS system but includes extra details to accommodate larger businesses (for example, analysis and multi-store data).
Benefits of Using Retail Management Software
A retail management system that’s properly implemented should help businesses be better able to manage inventory, efficiently direct employees, and drive more sales. We will outline some of these benefits below:
- One benefit is increased efficiency during checkout. This is the most important benefit retail management software has to offer – improving point-of-sale transactions for customers and employees. To help minimize completion times for transactions, RMS systems assimilate with barcode scanners, receipt printers, digital displays, cash drawers, and credit card processors.
- Another major benefit is improved merchandise management and inventory. It’s a delicate process to maintain proper inventory levels as so many seasoned retailers already know. If you don’t have any software support for controlling or tracking inventory, that can make the process even more frustrating. Including a merchandise and inventory management feature would provide incomparable transparency for managing levels of stock. If you have a bakery, for example, bakery software would manage inventory for all products and ingredients that are being used.
- The third benefit of a retail management system includes actionable customer management insights. This benefit would allow you to track and learn about your customers so your interactions can become more personalized. Customer databases that include loyalty program profiles, contact information, and purchase histories can assist you in sending out targeted emails as well as additional marketing promotions. Your CRM’s effectiveness is dependent upon developing a strong recurring customer base.
- One of the last benefits of a retail management system includes overall increased transparency and efficiency into business, which will decrease most of your time spent completing monotonous manual processes. You’ll have a lot more time to devote to improving business performance, optimizing inventory, training and monitoring employees, and improving relationships with your customers.
In-Store Retail Management Systems – Essential Hardware
We’ll break down some of the most essential hardware you will need for your retail management system:
- Cash drawer - You need a place to store cash for transactions because a lot of people do still carry cash on them.
- Receipt printer - You will need a receipt printer, despite the fact that digital printers are becoming more popular. Many customers are old-school and still want a physical copy of their purchases.
- Credit card reader - This is another piece of hardware you need to have because EMV-compliant readers are being used more often since the standard went live.
- Barcode scanner - This is a must. It adjusts stock by integrating with inventory management and automates the checkout process.
- Register screen - This displays transaction items and product databases quickly and also includes additional functions such as viewing reports or clocking in.
You will need to have all of this hardware if you’re planning to upgrade from a POS to a system with more features, so be sure that your existing hardware will be compatible with your new retail management system.
If this is your first time buying a system, you’ll need to purchase all of this hardware.
Tips for New Retail Management Software Buyers
It can prove to be quite a challenge when you’re choosing a new retail management system. There are so many options and considerations to think about. We recently conducted a survey from some of our software buyers which uncovered many commonly-used tactics that helped them make a more informed decision on which system to buy.
You want to first research everything that’s currently available in the market. In terms of deployment models, prices, additional applications, and common features, you need to develop an understanding of what the market looks like. Be on the lookout for industry terms that you’ll want to understand when you start working with vendors. One good resource is to research software provider websites.
Next, you want to prioritize and define the needs of your business. What do you want your new system to accomplish? Make a list of some solutions that might work best for you, then compile some information together regarding what your current system is doing for you now. Ask managers to talk to employees about what they could do to make their jobs easier. Then create a document that can be shared with vendors to keep your conversation focused on specific requirements.
Finally, you want to evaluate some of your business solutions based on user reviews and demos. Researching retail software reviews is one of the best ways to evaluate and eliminate RMS systems. After you have shortlisted between three to five systems, you can give these systems a try to get a general overview of how different solutions work and be able to evaluate the functionality and usability of these systems.